We want you to be satisfied with your purchase of elyze. We offer a straightforward refund policy to ensure you can try the Service risk-free.
1 7-Day Money-Back Guarantee
Risk-Free Trial
DAYS
Full Money-Back Guarantee on Your First Purchase
We offer a 7-Day Money-Back Guarantee on your first (initial) subscription payment, whether you choose a monthly or annual plan.
If you are not satisfied with the Service for any reason, you must contact us at elyze@mail.com within seven (7) calendar days of your initial purchase to request a full refund.
2 Subscription Renewals
Important: The 7-Day Guarantee applies only to your first payment.
- First Payment Only: Our 7-Day Guarantee applies only to your initial subscription payment.
- Renewals Are Non-Refundable: All subscription renewal payments (both monthly and annual) are non-refundable.
- Your Responsibility: You are responsible for managing your subscription. You may cancel your subscription at any time to prevent future renewal charges.
3 No Refunds For Misuse
We reserve the right to refuse a refund if we find that the user has violated our Terms of Service, including but not limited to:
- Sharing a license key with others
- Using the Service on more devices than permitted by your plan
- Engaging in abusive or fraudulent behavior
- Attempting to reverse engineer or redistribute the software
4 How to Request a Refund
Contact Our Support Team
Email us at elyze@mail.com within 7 days of your purchase.
Provide Your Information
Include your order number or the email address you used to purchase.
We Process Your Refund
Once approved, your refund will be processed within 5-7 business days.
Processing Time: Refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.